Help Centre

How can we help you?

Browse support topics below, search for a specific issue, or start a chat with our support team — AI or human — using the button in the corner.

All systems operational

Updated 8 Sept 2026, 12:59

Booking Platform

Flight search and booking fully operational

Payment Processing

All payment providers responding normally

WhatsApp Concierge

AI concierge and notifications active

Saga Compensation Engine

Automatic refund initiation active

GDS Connectivity

Live inventory from all carrier integrations

Email Notifications

Transactional email delivery normal

Booking Issues

Booking failed, confirmation not received, seats not assigned.

Still need help with booking issues?

Our support team responds within 4 business hours.